Browse through our products by clicking on each product category at the top of our website. When you see an item you are interested in purchasing, simply click on the Add To Cart button to add this item to your shopping cart. Proceed through check-out as directed.
If you experience any difficulties, please send any inquiries to firstname.lastname@example.org
Your order will be filled as promptly as possible (please allow between 3-5 business days for most orders). We will notify you as soon as possible of any delays.
All Lusso Bags orders are shipped USPS Ground which takes 5 - 7 business days.
Shipping is a flat rate of $5.95 for domestic orders and $11.95 for international orders.
Once the order has been placed, we will send you a confirmation email. If you wish to check on the status of your order email o our customer service department at email@example.com. We will respond within 24 hours.
We accept Visa and Mastercard.
If you live in, or ship your order to California, we are required to charge you local tax on your purchase at the current rate of 8.0%.
Once the order has been processed, a confirmation email will be sent to you.
To place an order off-line, please make note of the item number and description of each item you wish to purchase. Then, email our customer service department at firstname.lastname@example.org and we will coordinate your off-line order.
Please visit our Return Policies area for detailed instructions on returning any Lusso products. Thanks!
You may ship your return as soon as you have received your Return Authorization Number (see above). For your protection, please send all returns via a traceable carrier and in a well-padded box or envelope. We cannot be responsible for returns that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.
In cases where merchandise arrives damaged or defective, we will gladly replace the item and take care of all additional shipping charges related to the return. Please contact us within 7 days of receiving the damaged package. Make sure to obtain your Return Authorization Number by emailing our customer service department at email@example.com. We will not be able to process any returns/replacements without this number.
Once you receive your return authorization number and exchange credit amount, please return the item along with a note detailing the exchange. Your replacement item(s) will be processed upon receipt.
After we receive your exchange, an email will be sent out to confirm your order and the new balance or credit due. This will include any price difference between the exchanged items, possible taxes and shipping costs. The balance or credit will be issued in the same form it was received.
Your exchange will not be shipped until we have received full payment for this balance.
After adding an item to the shopping cart, you will see a box labeled 'Promo Code' beneath your items (see below). Simply, enter your promo code and select the Apply button to calculate your discount.
We recommend to wash your bags in cold water and hang to dry.
Mrs Bird Bag
Our featured shoe bag made in Kolkata, India is eco friendly and made with fair trade cotton by women.
Need a perfect gift bag for your favorite bottle of vino for a birthday gift or to your favorite host?